Sales & Customer Project Management (Wroclaw or Remote)

Permanent employee, Full-time · Wroclaw

Your Role at sygns
  • Actively driving business growth, customer happiness and retention through providing an excellent consulting & sales service to our German and English speaking customer base
  • Significant impact in current growth phase of the company and actively contributing to important revenue-based metrics with high degree of management exposure
  • Directly impacting customer satisfaction, revenue and overall growth of the business
  • Close interaction with our graphic design, engineering and supply chain team to realise projects from idea to finished product and exceed our customer expectations
  • Representing our value offering and identity, and communicating with clients and other stakeholders via Email and Phone
  • Preparing customer feedback to represent our clients in internal strategy discussions - to always keep improving our value delivery towards clients and improve our offering and market position

Whom we're looking for
  • Completed apprenticeship or studies in Sales, Communications, Business or related fields, or extensive industry experience in Inside Sales or Support
  • Prior Experience and strong passion for consultation, sales and customer support
  • Excellent German and English
  • Excellent communication skills, and ability to identify root-causes and solutions
  • Excellent command of MS-Office (Google Apps) and digital project management tools
  • Passion for design, engineering and technical products/services
  • Ability to work service-oriented, structured and solution-oriented
  • Strong internal motivation and desire to self-learn and improve
  • A sense of quality, yet ability to be pragmatic and drive results and overall impact

Why sygns
  • Competitive offering and direct participation in sales efforts
  • International, entrepreneurial, and mission-driven team
  • Trust, sense of ownership and growth opportunities embedded in culture
  • High level of ambition for growth and quality
  • Young, cooperative and welcoming culture, yet professional
  • Cool & welcoming office in Wroclaw

Working in Customer Operations is more than just a job for you? Is it your passion? Then become a part of sygns and let's break new ground together!
Simply send us your CV, cover letter and your relevant certificates as well as your earliest starting date and your salary expectations.
About us
About Sygns

We are building the leading centralised platform for the custom made branding industry. Our goal is to help people and brands realise unique communication in the physical world. We carefully select and develop sophisticated mediums, and employ engineering, technology and an international supply chain to radically improve the value chain and customer experience. Our teams are based in Berlin and Wrocław and service clients around the world. 
Your application at Sygns
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